Review submitted check-ins

Posted on 25 September 2026 10:52 pm

For: Trainer

In the review queue you go through your clients' submitted check-ins one by one, against their objective adherence.

Before you start

  • How to get here: /trainer/checkins, or the dashboard "Check-Ins" widget.

Steps

  1. Work the review queue. On the "Review Queue" tab, every incoming check-in shows up in a single queue. Up top you filter ("Filter queue…") and sort ("Priority (high → low)", "Newest submitted", "Lowest compliance"), and you'll see "… of … shown". Each item shows the client, the submission time, the compliance and its badges: "Overdue", "Low compliance", "Flagged problem", "Unread".

    The "Review Queue" tab: the filter and sort at the top, the queue list with items (client, submission time, compliance, badges like "Overdue", "Low compliance", "Flagged problem").

  2. Review a submission. Select an item and you get the "Client self-report" on the left (the answers, with any attached photos) and "Objective compliance" on the right: logged vs. planned sessions, "…% adherence · … sessions missed" and a weekly volume trend. Write your reply in "Your response to …" and send it with "Send & mark reviewed →". Optionally tick "Post my response to … in Messages", and use the "Flag for programme adjustment" toggle to send it to the Programmes queue.

    The review pane: the "Client self-report" answers (with photos) on the left, "Objective compliance" (adherence %, missed sessions, trend) on the right, the "Your response to …" field and the "Send & mark reviewed →" button.

  3. Inspect form-check photos. Click an attached form-check photo to open the "Form-check photo" lightbox: a full-size image, "Previous photo" / "Next photo" navigation, a "… / …" counter and "Download images".

  4. Review a client's history. The "Check-in history" link on a client row leads to the "… — Check-in history" page. Here all of the client's past check-ins line up with status badges (Reviewed / Submitted / Missed / Open), with the ones flagged for programme adjustment marked. Click an item to open its details.

Tips

The queue keys speed things up: J / K to move, Enter to send & advance, S to skip.

The dashboard "Check-Ins" widget summarizes what's awaiting review, and the "Open queue →" link jumps you straight here.

Troubleshooting

SymptomCauseFix
"Write a response to enable Send."The response field is empty.Type a few lines in the "Your response to …" field — that enables Send.
"No workout data recorded for this period."The client didn't log any workouts in that period.Nothing to fix — review the submission on the self-report; the compliance figures appear once there's logged training.

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