Reset a forgotten password

Posted on 25 September 2026 10:52 pm

For: Everyone

If you can't remember your password, request a reset link by email and set a new password.

Steps

  1. Reset a forgotten password. On the "Forgot password?" link enter your email address, then "Send link". You'll see "Check your inbox!" — shown even if no such account exists, for your privacy. The link in the email opens the "Reset Password" page, where you set a new password and "Save" it.

    The forgot-password form: description, "Email address" field, "Send link" button, "← Back to sign in" link.

The reset-password form: "New password" (with strength indicator) and "Confirm password" fields, "Save" button.

Tips

The password reset link lives for 1 hour and the verification link is time-limited too — if one expires, request a new one with a single click.

Troubleshooting

SymptomCauseFix
"Link expired or invalid" on password reset.The reset link expired (1 hour) or you already used it.Click "Request new link" and start a fresh reset.
"Invalid username/email or password."The identifier or the password doesn't match.Check for a typo and try again. If it still won't go, the "Forgot password?" link lets you set a new password in minutes.

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